Terms and Conditions

Terms and Conditions

This conditions delineate how the process of booking and cancelation work with our products and services.

VAT not included

Credit card payments are 4% extra.

Cancellation Policy

THE RESERVATION THROUGH OUR WEBSITE DOES NOT REQUIRE ANY TYPE OF DEPOSIT SIMPLY THE DATA OF YOUR CREDIT CARD IN CASE OF A NO-SHOW.

In case of no-show or late cancellation, the total value of the first night of your stay will be charged to your card. In case you want to cancel or modify your reservation you must send an email to info@tikihutpalomino.co, confirming the cancellation with the name of the reservation, reservation number, type of room and number of people; On the other hand, if you wish to modify it, you must send the selected dates, the number of people and the type of room of the desired stay.

The cancellation of the reservation must be managed 72 hours in advance, 48 hours prior to the day of the reservation Tiki Hut will charge the accommodation for the first night, if your card is invalid and there is no communication to automatically validate your reservation information It is canceled.

Children and Extra Bed Policy

Extra bed available in Superior Double Room by sending us a message requiring this service:

  • No children are allowed.
  • Additional bed is offered for private rooms with double bed upon request via email..
  • There is no capacity for cots in the room.

Internet

This describes what type of internet is available, in which location in the hotel and at what cost:

  • WiFi is available in public areas and is free of charge.

Parking

This specifies if parking is available at the hotel, if it is on the street or in a (secure) parking garage and what the costs are:

  • Free private parking is possible on site (reservation is not needed).

Pets

This policy defines if pets are allowed or not:

  • Pets are not allowed.